Free for all favors
Satisfied or refunded
You can withdraw or retract from purchase, as indicated on actual italian law, except for favors and favor cakes and all materials made specially for you with your specifications.
In this case the italian law doesn't contemplate return of goods.
For all other cases, you must return us the parcel within 10 days after having received it. Before shipping, please inform us by an email.
The merchandise must be returned in their original boxes, as received. Shipping cost must be paid by you.
The refund of already paid money will be done as law, after having received and verified the parcel.
From refund we will deduct the shipping cost. In the case of replacement of items, shipping cost will be paid by us.
Privacy & safety of data
To let us able to send to you what you want, we need to know some of your personal data as name, city address, your e-mail address, your phone number.
Your data will be used only for this purpose, and you can ask us to modify or delete all of them as wanted by italian law D.Lgs.30 Giugno 2003 n.196.
You can see here what your rights are, as written in this law.
Favor Cakes are shipped assembled and with boxes containing the sugared almonds and the printed cards, or in the way asked by you.
For protection during the transport, the objects will not be fixed on the boxes but contained in their own protection boxes.
You will glue them on boxes using the glue we put inside the parcel, or by any kind of glue like that used for modelling, or you could use the hot-glue electric pistol.
We frequently update our web site inserting new models of cake and we write it in our link Updates
When we finish the materials for making a cake, we delete it from site.
We can change without forewarn the available cakes, their constructive features and their costs.